Frequently asked questions about BASIC water softening system
Product: BASIC water softening system
Choosing the right water softener for a single-family home depends on the number of people in the household and the water hardness. To ensure effective softening, you should choose the system according to the water hardness to be removed and the size of the household.
For example, for a water hardness of 16 °dH we recommend:
- Basic 20 for households with 1 to 2 persons.
- Basic 40 for households with 3 to 4 persons.
- Basic 60 for households with 5 to 6 persons.
These size recommendations ensure that your water softener works optimally and has enough capacity for your daily water consumption. You can use our water softener capacity calculator to calculate the exact amount.
Product: BASIC water softening system
In the event of a power outage, the Basic softener maintains its basic settings, including the programmed time and regeneration cycle. However, it should be noted that the facility's water meter cannot record water flows during a power outage. Therefore, here are some important points to consider:
Settings storage: The system retains its basic settings during a power outage. This includes the last saved time and the regeneration cycle. The time flashes and needs to be reset.
Water meter during power outage: During the power outage, the system's water meter cannot record water flow. As a result, the meter reading remains as it was before the power outage.
No automatic regeneration after power failure: Since the system does not record how much water passed through during the power failure, automatic regeneration will not occur after power is restored. It is unknown how much water was used and how long the power outage lasted.
Manual check recommended: After a power failure, it is advisable to check the system manually and, if necessary, carry out a manual regeneration. This ensures that the resin in the softener is effectively regenerated and the water quality is still guaranteed.
Product: BASIC water softening system
To your question regarding the installation of a basic softening system in a well shaft for the descaling of well water and the possibility of drainage in the event of frost, here is my answer:
Installation in a well shaft: In principle, it is possible to use a basic softening system to decalcify well water. However, some important aspects should be taken into account:
- Protection from environmental influences: The system must be protected from moisture, flooding and extreme temperature conditions. A well shaft can be a damp and cold environment, which can lead to damage to the system.
- Accessibility for maintenance: Regular maintenance and service are crucial for the system to function optimally. The system should therefore be installed in such a way that easy access for maintenance work is guaranteed.
- Water quality: Since well water can often contain other contaminants such as iron, manganese or organic substances, it is advisable to carry out a water analysis to ensure that the system is suitable for the specific water composition.
Product: BASIC water softening system
If your current water softening system is defective, we can offer you a suitable Alfiltra system as a replacement. The choice of the right system depends on the water hardness, the annual water consumption and the diameter of the existing connections.
Our systems are available in different capacities to suit different water hardness levels and consumption levels. Connection is usually straightforward as our systems are compatible with standard connection diameters. We recommend having the connection carried out by a specialist to ensure correct installation and optimal function.
Product: BASIC water softening system
We can offer you the flexible hoses in lengths of 75 - 200cm and thus find a good location.
The system can be connected anywhere after the water meter and before distribution. However, a house water filter should be installed beforehand.
Product: BASIC water softening system
Product: BASIC water softening system
Product: BASIC water softening system
Product: BASIC water softening system
Product: BASIC water softening system
This is entirely up to you. However, please make sure you use the correct type of salt and that the salt complies with EN 973 Type A. The advantage of ordering through us is that the salt is delivered directly to the curb.
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