How can I order?

Young happy woman shopping online at home. This is how you can order from Alfiltra.

Order via the online shop

You can order easily via our online shop . At www.alfiltra.de you can put the desired items in the shopping cart as usual and have the option of choosing between different payment methods. To do this you must provide your billing address and, if necessary, a different delivery address. In addition we need your telephone or cell phone number and your email address. You even have the option of creating a personal account via our online shop. In your personal account you can manage your address details and view your orders.

Request a personal offer

If you are not sure which water treatment system is right for you, you are welcome to request a personal offer from us. Simply use our offer form . In order to create the right offer for you, we need some information from you. This information are requested individually in the quotation form, such as your water consumption or water hardness. You can find out more about requesting a quotation at the following link:
What is needed for a personal offer

If you have already received your personal offer, you can confirm it by phone, email or fax.

Order by phone or fax

You can reach us by phone during our opening hours at
07251 93 676 0.

Mon-Thurs: 9:00 a.m. - 5:00 p.m.
Fri: 9:00 a.m. - 3:00 p.m.
A direct order by telephone is only possible once you are a customer of ours.

If you would like to send your order by fax, please use 07251 93 676 10.

Order per Email

You are welcome to send us your order by email. Please send us your email to: mail@alfiltra.de

Please provide the following information:
Billing address/delivery address, telephone number/email address, product.

Ordering and advice on site

We would also be happy to advise you at our company branch in Bruchsal.

Alfiltra GmbH
Industriestrasse 60
76646 Bruchsal
Germany

We would be happy to accept your order personally.

Please understand that we would like to prepare for visitors. We would therefore be pleased if you would contact us in advance by phone or email and make an appointment.

You may also be interested in

Returns and exchanges
Order confirmation, invoice, appointment allocation
Payment and shipping