Frequently asked questions about BASIC water softening system in a carefree package

Product: BASIC water softening system in a carefree package

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The annual maintenance costs vary depending on the type of system. For a basic system, the maintenance costs through our factory customer service are currently 199 euros. For duplex systems up to Duplex 80, the costs are 225 euros. You can order maintenance directly in our online shop: Order maintenance

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In such cases we of course offer a graduated discount.
Our employees will be happy to provide you with advice

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So far we have never had a case where we were completely unable to install anything. The 30 cm free pipe is the prerequisite for the worry-free package without additional costs. If the 30 cm is not available, we will modify your pipes slightly to create the space. We would be happy to clarify the costs for this in advance, ideally by sending us pictures of the installation situation.

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We would be happy to offer you the appropriate maintenance for your device.
According to DIN, maintenance should be carried out by a specialist at least every 12 months.

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All of our softening systems are suitable for the treatment of drinking water. When manufacturing these systems, special care is taken to ensure that all materials and components used are approved for contact with drinking water. This means that the resins, filters and other components used for the system meet the health standards for drinking water.

telefonic consultancy

  Phone: +49 (0) 7251 936 76 0
free from Mon. to Thurs. from 9 a.m. to 5 p.m.
and Fridays from 9am to 3pm
We are happy to help